Pop Mart Labubu The Monsters Pin for Love Series Letter Pendant (N-Z) Single Blind Box

Delivery costs

Delivery within Poland is free. For cash-on-delivery orders, delivery costs PLN 19.99.

We also ship internationally. You can find the detailed costs for each country in our shipping policy.

Order processing time

24-hour dispatch, green label: we dispatch the product within one business day.

Available to order, black label: the standard processing time is 2–7 business days.

In exceptional cases, processing may take up to 10 business days. We will let you know by email.

Order processing time means preparing the order for dispatch, not the carrier's delivery time.

View full shipping and delivery information

Returns and exchanges

We offer 14 days for returns and 30 days for exchanges. You can find the detailed terms and the form in our return policy.

Include the completed return or exchange form in your parcel. The buyer covers return shipping costs. We do not accept cash-on-delivery return parcels.

Read the terms and download the return or exchange form

Product complaints

If you notice a fault or damage to a product, read the complaint instructions. The product complaints page includes the form and explains the next steps.

Describe the fault in the form. If you cannot print it, our instructions allow you to include a handwritten description with your details and order number.

How do I submit a product complaint and download the form?

Address for sending the product back

SECURED STUFF
ul. 1 Maja 24
64-600 Oborniki

For a product complaint, add: Complaints department. Send complaint parcels to the address, not to a parcel locker, unless we agree otherwise.

Need help?

kontakt@securedstuff.pl
+48 607 352 197

Genuine products

At Secured Stuff, we offer genuine products. We work with suppliers and directly with selected brands.

Checks before dispatch

Before dispatch, every product undergoes quality and authenticity checks carried out by our experts.

Would you like to learn more?

Find out how we approach product authenticity and shopping security.

Learn more about authenticity

Have a question about a product? Write to us .